gb22's Privacy Policy

• 1. Information Collection
• 2. Purpose of Information Use
• 3. Information Sharing
• 4. Information Storage & Security
• 5. Cookies & Tracking
• 6. Your Rights
• 7. Protection of Minors
• 8. Third-Party Services
• 9. Financial Information & Payments
• 10. Policy Changes
• 11. Contact

1.1 Information You Provide Directly

When creating an account or using gb22's services, you voluntarily provide the following information:

• Full name and date of birth
• Email address and phone number
• Residential address
• Government-issued ID details (for identity verification)
• Payment information (bKash, Nagad, Rocket, Upay, or bank account number)
• Any information provided when contacting customer support

1.2 Automatically Collected Information

When you use gb22, our systems automatically collect the following technical information:

• IP address and device identifiers
• Browser type and operating system
• Pages visited, time spent, and navigation patterns
• Connection time and date
• Cookies and session data (see section 5 for details)

1.3 Information Received from Third Parties

In some cases we may also receive information from third parties, such as:

• Verification confirmations from identity verification providers
• Risk assessment data from fraud prevention services
• Transaction confirmations from payment processors

2.1 Primary Purposes

gb22 uses your information for the following legitimate purposes:

• Account management: Creating, verifying, and maintaining accounts
• Service delivery: Running gaming, betting, and other services
• Financial transactions: Processing deposits, withdrawals, and bonuses
• Customer support: Providing assistance via 24/7 live chat and email
• Identity verification: Completing the KYC process
• Security: Preventing illegal activity, fraud, and money laundering

2.2 Secondary Purposes

Subject to your consent or on the basis of legitimate interest, we may also use information for:

• Analysing and improving service quality
• Communicating personalised offers and bonuses (if you have consented to marketing communications)
• Diagnosing and resolving technical issues
• Responsible gaming monitoring and support
• Fulfilling legal and regulatory obligations

3.1 When Information Is Shared

gb22 never sells your personal information or transfers it to third parties for commercial purposes. Information is shared only in the following limited circumstances:

• Service partners: Payment processors (bKash, Nagad, Rocket, Upay, and banks), identity verification services, and technology providers — who act solely on our instructions.
• Legal obligations: To comply with a legal order, court ruling, or request from a regulatory authority.
• Security protection: With relevant authorities to prevent fraud, cyberattacks, or other harmful activity.
• Business transfers: In the event of a company merger or acquisition — where you will be notified in advance.

3.2 Responsibilities of Service Partners

Every third-party organisation with which we share information is bound by a strict confidentiality agreement. They are given access only to the information needed to provide a specific service and may not use that information for any purpose beyond gb22's instructions.

4.1 Security Measures

gb22 follows industry-standard security practices to keep your information safe:

• SSL encryption: All data transmissions are secured with 256-bit SSL encryption
• Database encryption: Stored sensitive information is kept in an encrypted state
• Access controls: Only authorised staff can access information on a need-to-know basis
• Security audits: Regular system reviews and vulnerability testing
• Two-factor authentication: An additional layer of protection for account access

4.2 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, some information may be retained for a specified period to fulfil legal obligations, such as records of financial transactions.

5.1 What Cookies Are and Why We Use Them

Cookies are small text files stored in your browser. gb22 uses the following types of cookies:

• Essential cookies: For login sessions, security tokens, and core functionality — the site cannot work properly without these.
• Functional cookies: To remember language preferences and personalised settings.
• Analytics cookies: To collect information about how the site is used — which helps improve service quality.

5.2 Cookie Controls

You can disable non-essential cookies through your browser settings. Please note that disabling certain cookies may cause some site features to not work correctly. Essential cookies are always active and are part of the core functionality of the service.

7 Age Verification & Child Protection Policy

gb22's services are intended only for individuals aged 21 or older. We do not intentionally collect any personal information from minors.

Age is verified at registration, and additional proof of identity may be requested in cases of doubt. If we become aware that a minor is using our services, that account will be closed immediately and any collected information will be deleted.

If you know that a minor is using our services, please contact us.

8.1 Game Providers

gb22 works with various game providers including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, NetEnt, Microgaming, and Ezugi. These providers have their own privacy policies and may independently collect some information. We only partner with providers that maintain high standards of data protection.

8.2 External Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We recommend that you read the privacy policy of any third-party site before visiting it.

9.1 Protection of Payment Information

gb22 processes financial transactions via bKash, Nagad, Rocket, Upay, and bank transfer. We protect your payment information with the highest level of security:

• Payment data is transmitted through encrypted channels
• Complete card or account numbers are not stored in our system
• Service providers involved in payment processing follow strict security standards
• Each transaction is monitored through a fraud detection system

9.2 Transaction Records

Records of financial transactions are kept for a specified period in accordance with legal obligations. These records may be used for dispute resolution, Anti-Money Laundering (AML) compliance, and tax-related requirements.

10.1 Update Process

gb22 may update this privacy policy from time to time. In the event of changes, we will:

• Update the "Last Updated" date at the top of this page
• Send a notification to your registered email for important changes
• Display a notice on the platform

Continued use of the service after an update will be considered acceptance of the revised policy. If you do not agree with the changed policy, please stop using the service and request the closure of your account.

10.2 Applicable Law

This privacy policy and any disputes relating to the protection of your information will be resolved in accordance with applicable law. gb22 is committed to always adhering to internationally recognised data protection standards.